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SOCAP International Symposium in New Orleans - "Big Data" Discussions Ruled the Day!

The 2013 SOCAP International Symposium started off its first day of content discussions bright and early Monday morning, April 29th, with a Keynote Address by Jer Thorp, Former Data Artist in Residence, The New York Times and Co-Founder of Office of Creative Research, NYU. The subject, "Data and...

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Golden Gate BPO Solutions Launches Inbound Call Center Sales and Service Program at its Guatemala City Call Center Partner

Golden Gate BPO Solutions launched today its third call center program for one of the country’s largest authorized on-line retailers for the United States’ most prominent brands in the cable, telecommunications, satellite television and home security industries. In November of 2012, Golden Gate BPO...

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Golden Gate BPO will be Attending the SOCAP International Symposium in New Orleans from April 28 - May 1, 2013

Golden Gate BPO will be Attending the SOCAP International Symposium in New Orleans from April 28 - May 1, 2013.

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PACE (Professional Association for Customer Engagement) Launches Risk Management Compliance Series!

RISK MANAGEMENT COMPLIANCE MASTER SERIES 

Coming to a city near you in 2013 - starting with the Ohio Valley Chapter in Columbus, Ohio on April 30th!!!

Additional Dates:Las Vegas – Tuesday, June 11th  – Diamond Resorts Mid-Atlantic – September 4th – Location TBD Arizona – December 5th – Location...
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Golden Gate BPO to Attend Response Expo 2013 in San Diego April 2-4, 2013

This will be Golden Gate BPO's second year in attendance at the Response Expo in San Diego, as we have grown our call center sales and service on behalf of the direct response marketing and DRTV industry significantly since the beginning of 2011. Response Expo is a phenomenal event for Golden Gate...
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LeadsCon Las Vegas, March 19-20, 2013 Las Vegas

Tracy Thompson, Managing Director at Golden Gate BPO Solutions, will be attending the 2013 LeadsCon conference in Las Vegas at The Mirage Hotel & Casino March 19-20th.

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2013 PACE Annual Convention and Expo is Here!

Thanks a million to Phil Grudzinski, Lisa Nye Ford, Chris Haerich, Tom Chandler and the rest of the PACE Team, Board and Family for making this wonderful convention possible!!

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US Call Center Providers - Looking to Expand Nearshore or Offshore? What is Important to Consider?

Having been a service provider in offshore and nearshore markets for about 14 years to augment and complement our US contact center solutions or as an alternative to higher cost locations, our preferred method of providing offshore and nearshore solutions is one that successfully supports a US...

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PACE Annual Convention and Expo, March 10-13, 2013 in Scottsdale, AZ

The 2013 PACE (Professional Association for Customer Engagement) Annual Convention and Expo is about 10 days away, starting the evening of March 10th and continuing through March 13th, in Scottsdale, AZ at the Westin Kierland Resort. The theme running through the content sessions for this year's...

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Golden Gate BPO Launches Additional Inbound Sales and Customer Support for a Leading Authorized Retailer of Cable, Telecommunications, Satellite TV and Home Security Services

Golden Gate BPO Solutions originally commenced providing services in November of 2012 on behalf of one of the country’s largest on-line authorized retailers for some of the United States’ most prominent brands in the cable, telecommunications, satellite television and home security industries.

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