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Golden Gate BPO Attends Frost & Sullivan 8th Annual Customer Contact 2012, West, Executive MindXchange

Ernie Pizio of Golden Gate BPO Solutions attended the Frost & Sullivan 8th Annual Customer Contact 2012 West Executive MindXchange Series at the JW Marriott Starr Pass Resort & Spa in Tuscon, Arizona, from October 21-24.

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Golden Gate BPO Providing Customer Support for On-Line Seller of Sports, Theater and Concert Tickets

Golden Gate BPO Solutions recently brought on board a new client who is an on-line seller of tickets including major sporting events, theater and concerts.  They are quickly becoming the number one source for many promoters and venues for ticket printing, online sales and complete management of the...

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Brother International President Recognizes Two of Our Agents for Superior Customer Service

Brother International, an incredible client/partner of ours, passed on the following letter to us last week from their office of the President, "I received a call from [Brother International Customer]. He wanted to let the corporate office know that he has received excellent customer support from...

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Golden Gate BPO Solutions Attends the 2012 ERA D2C Convention in Las Vegas, NV

Golden Gate BPO executives attended the 2012 ERA D2C Convention at the Wynn Las Vegas in Las Vegas, NV, from September 11 - 13, 2012.

Julie Coons, President and CEO of the ERA, sent letters out to association members last week thanking everyone in attendance at the ERA D2C Convention this year....

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Guatemala Gets Serious About Becoming More Competitive and S&P Takes Notice

As many of you know, we have an exceptional Operating Partner in Guatemala City. This is a great article by Narayan Ammachchi that highlights the steps Guatemala is taking to become more competitive. Call us if you'd like to talk more about the advantages of Guatemala for your call center needs....

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