--- title: Golden Gate BPO Launches US Hispanic Market Sales and Service Support on behalf of DRTV Client description: Golden Gate BPO Solutions has expanded its relationship with a DRTV client enhance their ability to reach and communicate more effectively with the US Hispanic consumer market --- [![goldengatebpo.com](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/ggbpo-logo.png?width=234&height=163&name=ggbpo-logo.png "goldengatebpo.com")](http://goldengatebpo.com/) [![English](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/en.png?width=16&height=16&name=en.png) EN](http://goldengatebpo.com/) [![Filipino](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/tl.png?width=16&height=16&name=tl.png) TL](http://goldengatebpo.com/) [![Spanish](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/es.png?width=16&height=16&name=es.png) ES](http://goldengatebpo.com/) - [facebook](https://www.facebook.com/goldengatebpo) - [linkedin](https://www.linkedin.com/company/golden-gate-bpo-solutions-llc) - [twitter](https://twitter.com/GoldenGateBPO) - [google-plus](https://plus.google.com/+Goldengatebpo/posts) - [pinterest](https://www.pinterest.com/goldengatebpo/) - [slideshare](http://www.slideshare.net/GoldenGateBPO) - [rss](http://goldengatebpo.wpstagecoach.com/feed/) Contact Center Outsourcing and Consulting | [888-501-8368](tel:8885018368) - [Home](http://goldengatebpo.com/) - [About Us](http://goldengatebpo.com/about-us/) - [Our Approach](http://goldengatebpo.com/our-approach/) - [Our Global Network](http://goldengatebpo.com/globalnetwork/) - [Leadership](http://goldengatebpo.com/about-us/executive-bios/) - [Advisory Board](http://goldengatebpo.com/about-us/advisory-board/) - [Client Testimonials](http://goldengatebpo.com/testimonials/) - [Associations & Organizations](http://goldengatebpo.com/ggbpo-associations-organizations/) - [Services](http://goldengatebpo.com/services/) - [Multichannel Contact Center Solutions](http://goldengatebpo.com/multichannel-contact-center-solutions/) - [Business Process Outsourcing](http://goldengatebpo.com/business-process-outsourcing/) - [Strategic Consulting Services](http://goldengatebpo.com/strategic-consulting/) - [News & Insights](http://goldengatebpo.com/news-insights/) - [News & Resources](http://goldengatebpo.com/news-resources/) - [Blog](http://goldengatebpo.com/category/blog/) - [Press Releases](http://goldengatebpo.com/category/press-releases/) - [Events](http://goldengatebpo.com/news-press/calendar_events/) - [Contact](http://goldengatebpo.com/contact-us/) - [Contact Us](http://goldengatebpo.com/contact-us/) - [Blog](https://blog.goldengatebpo.com) ## ORIGINAL THOUGHTS AND COMMENTARY FROM OUR EXPERTS - [Home](http://goldengatebpo.com) - /[Blog](https://blog.goldengatebpo.com) - / Golden Gate BPO Launches US Hispanic Market Sales and Service Support on behalf of DRTV Client # Golden Gate BPO Launches US Hispanic Market Sales and Service Support on behalf of DRTV Client Golden Gate BPO Solutions has expanded its relationship with a current client, one of the largest and most renowned Direct Response Television retailers in the world.  After an extensive "360" investment to enhance their ability to reach and communicate more effectively with the US Hispanic consumer market on both a broad scale and targeted basis, Golden Gate BPO and it's operating partners were tapped to provide the call center solution to support and enhance this initiative. "We are thankful to have such a wonderful client-partner who continues to demonstrate their trust in us, recognizes the value, advantages and flexibility of our unique call center/CRM solution, and rewards us for delivering exceptional sales and service with the ability to handle more of their customers' needs," stated Stephen Ferber, Managing Partner of Golden Gate BPO Solutions. Golden Gate BPO now handles, on behalf of this client, customer and potential customer inquiries requiring English and Spanish/Bi-lingual language capabilities. ![post-share](https://blog.goldengatebpo.com/hubfs/GoldenGateBPO%20-May2017/Images/share-knowledge.png) - [Tweet](https://twitter.com/share) 11/19/2012 ← [Golden Gate BPO's First Outsourcing/Call Center Guru and Broadway Star...Congrats Drew Allen on Your First Starring Role in the Big Apple!!!](https://blog.goldengatebpo.com/blog/blog/golden-gate-bpos-first-outsourcingcall-center-guru-and-broadway-star-congrats-drew-allen-on-your-first-starring-role-in-the-big-apple) [State of the Hispanic Consumer: The Hispanic Market Imperative](https://blog.goldengatebpo.com/blog/blog/state-of-the-hispanic-consumer-the-hispanic-market-imperative) → - [Call Center Outsourcing Solutions](http://goldengatebpo.com/call-center-and-crm-solutions/) - [Strategic and Operational Consulting](http://goldengatebpo.com/strategic-consulting/) - [Call Center Management](http://goldengatebpo.com/call-center-management/) - [Our Locations](http://goldengatebpo.com/globalnetwork/) - [Leadership Team](http://goldengatebpo.com/about-us/executive-bios/) - [Privacy Policy](http://goldengatebpo.com/privacy-policy/) - [Latest News](http://goldengatebpo.com/latest-news/) - [Our Associations](http://goldengatebpo.com/ggbpo-associations-organizations/) - [Contact Us](http://goldengatebpo.com/contact-us/) - **Golden Gate BPO Solutions** 1792 Bell Tower Lane | Weston, FL 33326 Toll Free: 888-501-8368 Local: 954-300-2502 Fax: 954-385-7078 - - [facebook](https://www.facebook.com/goldengatebpo) - [linkedin](https://www.linkedin.com/company/golden-gate-bpo-solutions-llc) - [twitter](https://twitter.com/GoldenGateBPO) - [google-plus](https://plus.google.com/+Goldengatebpo/posts) - [pinterest](https://www.pinterest.com/goldengatebpo/) - [slideshare](http://www.slideshare.net/GoldenGateBPO) - [rss](http://goldengatebpo.com/feed/) - Join our BPO and call center outsourcing newsletter! © 2017 Golden Gate BPO | [Designed and Maintained by Gediweb](http://www.gediweb.com) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/861573740/?guid=ON&script=0) ![](https://dc.ads.linkedin.com/collect/?pid=55229&fmt=gif)