Since becoming more educated as to why RedCap is so unique, flexible and more affordable than traditional personal drivers and taxis during the process of them becoming a client of Golden Gate BPO, I recently joined and have been blown away by the quality and "awesomeness," as they say, of the...

Golden Gate BPO has expanded its role, as a strategic consultant and call center solution, in support of its client’s efforts to grow their US Hispanic market reach and customer base. According to Bryan Poole, Managing Director at Golden Gate BPO, “our client made a sizeable marketing and...

It is a common fallacy that personal ethics and business values are entirely separate things, that a person can maintain healthy, positive relationships with family and friends while pursuing selfish, cutthroat policies in business. On the contrary--personal...

Golden Gate BPO Solutions is proud to announce the addition of a new client that is one of the country’s largest on-line authorized retailers for companies that include some of the United States’ most prominent brands in the cable, telecommunications, satellite television and home security...

State of the Hispanic Consumer: The Hispanic Market Imperative

In over 100 countries around the world, Nielsen provides the most complete understanding of what consumers watch and buy. In the U.S., Nielsen has delivered insights about consumers for almost 90 years. The Hispanic Market Imperative...

Golden Gate BPO Solutions has expanded its relationship with a current client, one of the largest and most renowned Direct Response Television retailers in the world. After an extensive "360" investment to enhance their ability to reach and communicate more effectively with the US Hispanic consumer...

Despite claims that the tourism industry has the hottest career prospects for smart young college grads in the DR, the call center/BPO industry has risen to become the top career choice for many of these individuals.

Ernie Pizio of Golden Gate BPO Solutions attended the Frost & Sullivan 8th Annual Customer Contact 2012 West Executive MindXchange Series at the JW Marriott Starr Pass Resort & Spa in Tuscon, Arizona, from October 21-24.

Golden Gate BPO Solutions recently brought on board a new client who is an on-line seller of tickets including major sporting events, theater and concerts. They are quickly becoming the number one source for many promoters and venues for ticket printing, online sales and complete management of the...