Brother International, an incredible client/partner of ours, passed on the following letter to us last week from their office of the President, "I received a call from [Brother International Customer]. He wanted to let the corporate office know that he has received excellent customer support from...

Golden Gate BPO executives attended the 2012 ERA D2C Convention at the Wynn Las Vegas in Las Vegas, NV, from September 11 - 13, 2012.

Julie Coons, President and CEO of the ERA, sent letters out to association members last week thanking everyone in attendance at the ERA D2C Convention this year. Her...

As many of you know, we have an exceptional Operating Partner in Guatemala City. This is a great article by Narayan Ammachchi that highlights the steps Guatemala is taking to become more competitive. Call us if you'd like to talk more about the advantages of Guatemala for your call center needs....