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Stephen Ferber

Recent Posts

PACE Annual Convention and Expo, March 10-13, 2013 in Scottsdale, AZ

The 2013 PACE (Professional Association for Customer Engagement) Annual Convention and Expo is about 10 days away, starting the evening of March 10th and continuing through March 13th, in Scottsdale, AZ at the Westin Kierland Resort. The theme running through the content sessions for this year's...

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Golden Gate BPO Launches Additional Inbound Sales and Customer Support for a Leading Authorized Retailer of Cable, Telecommunications, Satellite TV and Home Security Services

Golden Gate BPO Solutions originally commenced providing services in November of 2012 on behalf of one of the country’s largest on-line authorized retailers for some of the United States’ most prominent brands in the cable, telecommunications, satellite television and home security industries.

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ERA's Great Ideas Summit in Miami Beach, February 25-27, Ready, Set, Go!

#ERAGreatIdeasSummit - About
The Great Ideas Summit is produced by the Electronic Retailing Association (ERA) the only trade association in the U.S. and internationally that represents leaders of the direct-to-consumer marketplace, which includes members that maximize revenues through...
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Execs in the Know Customer Response Summit 5 Exceptional!

Execs In The Know Customer Response Summit 5, at the Hyatt Regency Coconut Point Resort and Spa in Bonita Springs, Florida February 11-13, was exceptional! We were first introduced to this event in 2011, at Customer Response Summit 2. When presented with the opportunity to spend a few days with...

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Execs In The Know - Customer Response Summit 5, February 11-13 in Bonita Springs, FL

Chad McDaniel, President and Conference Chair, says it best as he describes below the overall theme of the 3 day conference, Customer Response Summit 5, Customer Care for the Connected Customer.

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Golden Gate BPO Solutions Launches “U.S. Hispanic Market 360 Solutions Division” and Strategic Alliance with J de Armas & Company

“We have come to understand that marketing and wisely serving the US Hispanic Market requires the deepest of consumer insights, extensive knowledge of all the mosaic pieces that constitute the US Hispanic Market, vast understanding of similarities and vast differences, buying habits and buying...
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ITEXPO Miami 2013, from January 30 - February 1st, was a True "Communications and Technology Marketplace"

The ITEXPO event each year in Miami Beach is truly a "communications and technology marketplace," as is described by Rich Tehrani, CEO and Conference Chairman. Of particular interest to us at Golden Gate BPO this year is what we dubbed the 4-channel agenda format, creating an environment rich with...

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Guatemala Not only Stable and Growing Call Center Market, But Here for the Long Haul!!

An article recently published by IPS (INTER PRESS SERVICE News Agency) and written by Danilo Valladares highlights many of the reasons we at Golden Gate BPO have stayed committed to the Guatemala Call Center market over the years and our operating partner in Guatemala City.

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Golden Gate BPO Execs Attending IQPC 8th Annual Call Center Summit Orlando, FL - January 22-25, 2013

We hope to see you there.  Feel free to click through our Event Calendar under the "News" section of our website for details about the conference as well as the location.

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Golden Gate BPO Solutions Helps StubWire.com Expand its Services

StubWire.com is quickly becoming the number one source for many promoters and venues for Event Ticket Printing and Online Sales as a high quality and low cost solution.

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