--- title: Blog | Golden Gate BPO Solutions (6) description: (6) --- [![goldengatebpo.com](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/ggbpo-logo.png?width=234&height=163&name=ggbpo-logo.png "goldengatebpo.com")](http://goldengatebpo.com/) [![English](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/en.png?width=16&height=16&name=en.png) EN](http://goldengatebpo.com/) [![Filipino](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/tl.png?width=16&height=16&name=tl.png) TL](http://goldengatebpo.com/) [![Spanish](https://blog.goldengatebpo.com/hs-fs/hubfs/GoldenGateBPO%20-May2017/Images/es.png?width=16&height=16&name=es.png) ES](http://goldengatebpo.com/) - [facebook](https://www.facebook.com/goldengatebpo) - [linkedin](https://www.linkedin.com/company/golden-gate-bpo-solutions-llc) - [twitter](https://twitter.com/GoldenGateBPO) - [google-plus](https://plus.google.com/+Goldengatebpo/posts) - [pinterest](https://www.pinterest.com/goldengatebpo/) - [slideshare](http://www.slideshare.net/GoldenGateBPO) - [rss](http://goldengatebpo.wpstagecoach.com/feed/) Contact Center Outsourcing and Consulting | [888-501-8368](tel:8885018368) - [Home](http://goldengatebpo.com/) - [About Us](http://goldengatebpo.com/about-us/) - [Our Approach](http://goldengatebpo.com/our-approach/) - [Our Global Network](http://goldengatebpo.com/globalnetwork/) - [Leadership](http://goldengatebpo.com/about-us/executive-bios/) - [Advisory Board](http://goldengatebpo.com/about-us/advisory-board/) - [Client Testimonials](http://goldengatebpo.com/testimonials/) - [Associations & Organizations](http://goldengatebpo.com/ggbpo-associations-organizations/) - [Services](http://goldengatebpo.com/services/) - [Multichannel Contact Center Solutions](http://goldengatebpo.com/multichannel-contact-center-solutions/) - [Business Process Outsourcing](http://goldengatebpo.com/business-process-outsourcing/) - [Strategic Consulting Services](http://goldengatebpo.com/strategic-consulting/) - [News & Insights](http://goldengatebpo.com/news-insights/) - [News & Resources](http://goldengatebpo.com/news-resources/) - [Blog](http://goldengatebpo.com/category/blog/) - [Press Releases](http://goldengatebpo.com/category/press-releases/) - [Events](http://goldengatebpo.com/news-press/calendar_events/) - [Contact](http://goldengatebpo.com/contact-us/) - [Contact Us](http://goldengatebpo.com/contact-us/) - [Blog](https://blog.goldengatebpo.com) ## ORIGINAL THOUGHTS AND COMMENTARY FROM OUR EXPERTS - [Home](http://goldengatebpo.com) - /Blog ## [Partner Versus Provider?](https://blog.goldengatebpo.com/blog/blog/partner-versus-provider) The vendor/ client relationship can be like an episode of ‘Dancing with the Stars’. You either glide together seamlessly and beautifully across the floor, or you’re stepping on each other’s toes, trying hard not to land on your gluteus maximus in front of a cast of thousands. I’ve been on both... [Read More](https://blog.goldengatebpo.com/blog/blog/partner-versus-provider) 04/21/2015 ## [Passion in the Workplace](https://blog.goldengatebpo.com/blog/blog/passion-in-the-workplace) You know the feeling. Your heart beats a little faster. You lose all sense of time. You can’t think of anything else from the moment you wake up until you go to bed. You can’t wait to go to work. You have passion for what you do. [Read More](https://blog.goldengatebpo.com/blog/blog/passion-in-the-workplace) 04/19/2015 ## [Basic Tips For Selecting the Right Call Center Outsourcing Partner ](https://blog.goldengatebpo.com/blog/blog/basic-tips-for-selecting-the-right-call-center-outsourcing-partner) ##### Don’t Buy Cowboy Boots if You Need to Run a Marathon [Quora](http://www.quora.com/What-is-Quora-1) is a fascinating website that is part education platform, part newsfeed, part social experiment. A few days a week I will take time to visit the site, learn something new and possibly answer a few questions. [Read More](https://blog.goldengatebpo.com/blog/blog/basic-tips-for-selecting-the-right-call-center-outsourcing-partner) 04/15/2015 ## [Lowest Bidder? Quality Should Be As Important As Cost](https://blog.goldengatebpo.com/blog/blog/lowest-bidder-quality-should-be-as-important-as-cost) In the BPO business we often think we need to be the lowest bidder to win the next RFP and continue to grow our businesses, but do we? Obviously, [John Glenn](https://www.nasa.gov/centers/glenn/about/bios/glennbio.html) was joking (I think) when he said "*As I hurtled through space, one thought kept crossing my mind - every part of this rocket was supplied by...* [Read More](https://blog.goldengatebpo.com/blog/blog/lowest-bidder-quality-should-be-as-important-as-cost) 04/14/2015 ## [A High Quality Contact Center Can Often Yield the Best Economic Results](https://blog.goldengatebpo.com/blog/blog/a-high-quality-contact-center-can-often-yield-the-best-economic-results) **Agent Hourly Rates – The “Initial Discussion”** How many times have you been privy to a discussion where one person says to another: “How much does it cost you per hour to run your internal call center or how much would you charge to provide 100 agents handling inbound customer service for our... [Read More](https://blog.goldengatebpo.com/blog/blog/a-high-quality-contact-center-can-often-yield-the-best-economic-results) 03/16/2015 ## [Reflections on the 2015 International CES Show January 6 - 9, 2015](https://blog.goldengatebpo.com/blog/blog/reflections-2015-international-ces-show-january-6-9-2015) We started off the [2015 International CES Show](http://www.cesweb.org/) Monday night by attending a Keynote at the beautiful Cosmopolitan Chelsea Theater, delivered by [Dr. Dieter Zetsche](http://en.wikipedia.org/wiki/Dieter_Zetsche), Chairman of the Board of Management Daimler AG, Head of Mercedes-Benz Cars. Dr. Zetsche unveiled new Mercedes-Benz automobiles,... [Read More](https://blog.goldengatebpo.com/blog/blog/reflections-2015-international-ces-show-january-6-9-2015) 01/22/2015 ## [A Crisis of Olympic Proportions - Social Media Case Study ](https://blog.goldengatebpo.com/blog/blog/crisis-olympic-proportions-social-media-case-study) **Unry with the help of social medider Armour turned a potential brand debacle into a success stoa.** The Turnaround: Remaining Positive When the poor performance of the U.S. Olympic Speedskating Teams was anecdotally linked to Under Armour’s performance-enhancing uniforms the skaters wore, the company... [Read More](https://blog.goldengatebpo.com/blog/blog/crisis-olympic-proportions-social-media-case-study) 01/13/2015 ## [Saving US Jobs or Offshoring, That is The Question…or is it?](https://blog.goldengatebpo.com/blog/blog/saving-us-jobs-offshoring-questionor) Yesterday, I walked into a Home Depot store in Fort Lauderdale, Florida to make a quick and simple purchase. I needed hanging wire for 2 pictures I just picked up from the framer and was excited to put up in my house. After walking into the approximately 125,000 square foot store, I spent my first... [Read More](https://blog.goldengatebpo.com/blog/blog/saving-us-jobs-offshoring-questionor) 10/02/2014 ## [2014 ERA D2C Show Event Recap](https://blog.goldengatebpo.com/blog/blog/2014-era-d2c-show-event-recap) We enjoyed seeing everyone at the [2014 ERA D2C Show](http://www.retailing.org/d2c/) at The Wynn, Las Vegas. Two of our executives, [Stephen Ferber](http://www.goldengatebpo.com/stephen-ferber/) and [Tracy Thompson,](http://www.goldengatebpo.com/tracy-thompson/) attended in support of Golden Gate BPO’s partners and clients. It’s an event we look forward to every year and enjoy the opportunity to network and connect with... [Read More](https://blog.goldengatebpo.com/blog/blog/2014-era-d2c-show-event-recap) 09/28/2014 ## [Things to Think About if You Are Attending Dreamforce](https://blog.goldengatebpo.com/blog/blog/things-think-attending-dreamforce) Hosted by Salesforce.com, Dreamforce is four days of education, networking, concerts, and fun. Although the focus is on their CRM platform, there is so much to do and learn that even if you don't use their software the event is worth attending. [Read More](https://blog.goldengatebpo.com/blog/blog/things-think-attending-dreamforce) 09/09/2014 [«](https://blog.goldengatebpo.com/page/5) [1](https://blog.goldengatebpo.com/page/1) [...](https://blog.goldengatebpo.com/page/1) [4](https://blog.goldengatebpo.com/page/4) [5](https://blog.goldengatebpo.com/page/5) [6](https://blog.goldengatebpo.com/page/6) [7](https://blog.goldengatebpo.com/page/7) [8](https://blog.goldengatebpo.com/page/8) [...](https://blog.goldengatebpo.com/page/11) [14](https://blog.goldengatebpo.com/page/14) [»](https://blog.goldengatebpo.com/page/7) - [Call Center Outsourcing Solutions](http://goldengatebpo.com/call-center-and-crm-solutions/) - [Strategic and Operational Consulting](http://goldengatebpo.com/strategic-consulting/) - [Call Center Management](http://goldengatebpo.com/call-center-management/) - [Our Locations](http://goldengatebpo.com/globalnetwork/) - [Leadership Team](http://goldengatebpo.com/about-us/executive-bios/) - [Privacy Policy](http://goldengatebpo.com/privacy-policy/) - [Latest News](http://goldengatebpo.com/latest-news/) - [Our Associations](http://goldengatebpo.com/ggbpo-associations-organizations/) - [Contact Us](http://goldengatebpo.com/contact-us/) - **Golden Gate BPO Solutions** 1792 Bell Tower Lane | Weston, FL 33326 Toll Free: 888-501-8368 Local: 954-300-2502 Fax: 954-385-7078 - - [facebook](https://www.facebook.com/goldengatebpo) - [linkedin](https://www.linkedin.com/company/golden-gate-bpo-solutions-llc) - [twitter](https://twitter.com/GoldenGateBPO) - [google-plus](https://plus.google.com/+Goldengatebpo/posts) - [pinterest](https://www.pinterest.com/goldengatebpo/) - [slideshare](http://www.slideshare.net/GoldenGateBPO) - [rss](http://goldengatebpo.com/feed/) - Join our BPO and call center outsourcing newsletter! © 2017 Golden Gate BPO | [Designed and Maintained by Gediweb](http://www.gediweb.com) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/861573740/?guid=ON&script=0) ![](https://dc.ads.linkedin.com/collect/?pid=55229&fmt=gif)